At 988gam, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you have as a player. Please read it alongside our Terms and Conditions before creating your account.
988gam only collects the personal data that is genuinely needed to operate your account, process payments in PKR, and provide customer support. We do not collect data for its own sake.
Your personal information is never sold to third parties — advertisers, data brokers or any other commercial buyers. Your data stays within the 988gam ecosystem and its trusted service partners.
All data transmitted between your device and 988gam is encrypted using SSL. Sensitive account data including payment information is stored with industry-standard security controls applied.
You can request to view, correct or delete your personal data at any time. Contact the support team and we will handle your request promptly and without unnecessary friction.
This Privacy Policy explains how 988gam ("we", "us", "the Platform") collects, stores, uses and protects the personal information of players who register and use the 988gam website and mobile application. It applies to all players accessing the platform, including visitors who browse without an account.
By creating an account on 988gam, you confirm that you have read this Privacy Policy and you agree to the collection and use of your personal data as described here. This policy should be read alongside the 988gam Terms and Conditions.
988gam is committed to handling player data responsibly. We collect only what we need, we use it only for the purposes stated, and we do not share it with parties who have no legitimate reason to access it. This policy is written in plain language so every player understands exactly where they stand.
This policy applies fully to all players based in Pakistan. All financial data associated with your account is managed in PKR. Payment-related data shared with processors like JazzCash and Easypaisa is governed by their own privacy terms in addition to this policy.
988gam collects personal data in the following categories:
When you create an account, we collect your full name, email address, date of birth, and the password you choose. This information is used to create and manage your account and to verify that you meet the 18+ age requirement.
When we request identity verification — which may occur before a withdrawal is processed or if there is a need to confirm account ownership — we may ask for a copy of a government-issued identity document such as a CNIC, passport, or driving licence. This data is collected solely for verification purposes and is not used for any other purpose.
We collect data related to deposits and withdrawals, including transaction amounts, payment method type, and transaction reference numbers. We do not store full payment card numbers or JazzCash/Easypaisa PIN details. These are handled directly by the payment processor.
We record your gaming activity on the platform, including bets placed, games played, Casino and Sports sessions, bonus claims, and account balance history. This data is used to manage your account, detect irregular activity, and improve the platform experience.
We collect device information, IP address, browser type, operating system, and session data when you access the platform. This helps us secure your account against unauthorised access and improves platform performance across different devices including Android mobile.
When you contact 988gam support via live chat or email, we retain records of that communication. This allows the support team to follow up accurately and helps us track and improve the quality of our responses.
| Data Type | Purpose | Retention |
|---|---|---|
| Registration Data | Account creation, age verification, login | Duration of account + post-closure period |
| Identity Documents | KYC verification, fraud prevention | As required by record-keeping standards |
| Financial Data | Deposit & withdrawal processing in PKR | Minimum 5 years post-transaction |
| Gaming Activity | Account management, dispute resolution | Duration of account + post-closure period |
| Technical Data | Security, fraud detection, performance | Up to 12 months rolling |
| Communications | Support continuity, quality monitoring | Up to 3 years |
988gam collects your personal data through the following channels:
988gam uses your personal data for specific, legitimate purposes. We do not use your data for purposes beyond what is set out here without obtaining your separate consent:
If you have opted in to promotional messages, you can unsubscribe at any time by contacting the 988gam support team. Opting out of marketing does not affect your account or any active bonuses.
All financial transactions on 988gam — deposits, withdrawals and account balances — are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a debit/credit card, the relevant payment details are passed securely to the payment processor.
988gam does not store full card numbers, mobile wallet PINs, or bank account passwords. Payment credentials are handled entirely by the payment processor under their own PCI-DSS or equivalent security standards. 988gam only retains transaction reference numbers and amounts for account reconciliation and dispute resolution purposes.
When paying via JazzCash or Easypaisa, you are redirected to or interact with the respective app or gateway. Any data you enter directly into those interfaces is governed by JazzCash's and Easypaisa's own privacy terms, not this policy. 988gam only receives confirmation of the completed transaction.
988gam uses cookies and similar tracking technologies to operate the platform, keep you logged in, remember your preferences and understand how the platform is being used. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent the platform from functioning correctly and you will not be able to log in. Disabling functional or analytics cookies will not prevent you from using the platform.
988gam retains personal data for as long as is necessary for the purposes it was collected, including for operational, legal and record-keeping requirements. Key retention periods are:
Where data is no longer required and no legal obligation requires its retention, it is securely deleted or irreversibly anonymised so it can no longer be linked to you as an individual.
988gam takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure.
While 988gam takes all reasonable steps to protect your data, no platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
As a 988gam player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team with your registered email address and a description of your request.
You can request a copy of the personal data 988gam holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any of your personal data held by 988gam is inaccurate or out of date, you can request that it be corrected. Update requests for basic account details can also be made through your account settings.
You can request deletion of your personal data. Where no legal or operational obligation requires us to retain it, we will delete it. Note that some data must be retained for defined periods as described in the Data Retention section.
In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved, without requiring full deletion.
You can request a copy of the data you have provided to 988gam in a structured, commonly used format so you can transfer it to another service if you choose.
You can object to your data being used for marketing or profiling purposes at any time. Contact support or use the unsubscribe option in any marketing message to stop receiving promotional communications.
988gam is strictly an adults-only platform for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe your child has created a 988gam account, please contact support immediately. We will investigate and close the account promptly, and any data associated with it will be deleted.
Age verification checks are applied as part of the registration process and may be requested again at any time — for example, before a withdrawal is processed. These checks exist to protect minors as well as to maintain the integrity of the platform.
For more information on how 988gam supports responsible gaming — including self-exclusion and account controls — visit the Responsible Gaming page.
988gam may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable standards. When the policy is updated, the "Last Updated" date at the top of this page will be revised.
For significant changes — particularly those that affect how your data is used or shared — we will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of 988gam after a policy update constitutes acceptance of the revised terms.
We recommend bookmarking this page and checking it periodically. The current version of this policy always supersedes any previous version.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please reach out to the 988gam support team:
When submitting a data request, please include your registered email address and a clear description of what you are requesting. This allows us to verify your identity and process your request as quickly as possible.
Privacy at 988gam is not a formality — it is part of how we operate. If you ever feel your data has not been handled appropriately, we want to know about it. Raise it with the support team and we will investigate and respond honestly.
Our Commitments
Privacy protection at 988gam is built into our platform from the ground up — not added as an afterthought. Here is a practical summary of the protections every player benefits from.
Every page, every login, every deposit and withdrawal on 988gam is protected by SSL encryption. Data moving between your device and our servers cannot be read in transit.
Only 988gam staff with a direct operational need can access player personal data. All internal access is logged and reviewed. Your data is never accessible to staff outside of their defined role.
JazzCash, Easypaisa, Raast and bank card transactions are handled by PCI-DSS compliant payment processors. 988gam never stores your full card number, mobile wallet PIN or banking credentials.
Identity verification is only requested when genuinely needed — before a withdrawal or to confirm account ownership. Documents are processed by trusted verification partners and not retained beyond the minimum required period.
988gam uses cookies only for platform operation, security and anonymous analytics. Functional and analytics cookies can be managed through your browser. Essential security cookies are required for the platform to work safely.
988gam does not hold onto your data indefinitely. Retention periods are defined for each data type and data is securely deleted or anonymised once it is no longer needed for operational or legal purposes.
Join 988gam
Now that you know exactly how 988gam handles your data, create your account and enjoy Cricket betting, PSL markets, Live Casino, Slots and more — all in PKR, all on one secure platform.